FOR YOUR SAFETY, PROPANE HAS AN ODOR ADDED SO YOU CAN DETECT LEAKS.
You and each member of your family must know the smell of propane. Ask your service man to demonstrate it's odor. If anyone in your household cannot smell propane, call us immediately. Propane is heavier than air and will collect at floor level. Carefully smell at floor level in low spots to check for propane.
IF YOU SMELL GAS
- No flames or sparks - Put out all smoking materials and other open flames.
- Leave the area immediately.
- Shut off the gas supply valve.
- Report the leak from your neighbor's phone.
- Do not return to the building or area.
- Get your system checked by a technician before use.
RELIGHTING YOUR PILOTS
We strongly recommend that for safety reasons, you call our qualified technician to relight your pilots. You are taking the risk of starting a fire or an explosion if you light a pilot light yourself. Follow the manufacturer's instructions for pilot lighting.
CO AND YOUR SAFETY
- High levels of CO can come from appliances that are not operating correctly or from a blocked venting system.
- CO can be deadly! Symptoms include headache, dizziness, fatigue, shortness of breath and nausea.
- If you suspect CO is present, act immediately!
- CO detectors can improve safety.
RUNNING OUT OF GAS
- DO NOT run our of gas.
- Serious safety hazards, including fire or explosion, can result.
- Leave it to the experts.
- Your propane supplier must first conduct a safety leak test before he can refill your tank. When you schedule your propane delivery, be sure you will be at home, so the propane supplier can conduct a safety leak test, check your appliances and the gas system and then re-light your appliances to assure that they are operating properly and are leak free.